Shipping policy

SHIPPING

Please allow up to 5 business days (Monday - Friday) for orders to be processed before they ship.

PLEASE BE ADVISED THAT DUE TO COVID-19 CARRIERS ARE STILL EXPERIENCING DELAYS. ACCORDINGLY, SHIPPING TIMES MAY TAKE LONGER THAN EXPECTED & IS OUTSIDE OF OUR CONTROL.

DOMESTIC SHIPPING

Standard Shipping - USPS or UPS Ground (2 to 5 Business Days once processed).

Expedited Shipping - FedEx One Rate (2 Business Days once processed). 

Overnight Shipping - FedEx Overnight (1 Business Day once processed). Orders will be shipped the next business day (Monday – Friday). To request same day shipping, please email hello@shoptanlines.com.

INTERNATIONAL SHIPPING

I AM AN INTERNATIONAL CUSTOMER; DO I HAVE TO PAY CUSTOMS AND TAXES?

Yes, items shipped outside of the United States are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by The Mane Moment. Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion).

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order. No refunds will be given for any order not collected from local carrier due to unpaid duties, taxes, handling and/or other miscellaneous charges.

Please be advised that refused or unclaimed international orders can not be refunded.